No business English student can do without emails, and this course helps them develop the language skills and confidence to write effective and convincing emails in their daily work life. Please note there is now a Second Edition of this title now available.

"This book is 'a must' for everyone who writes emails in English."

Nina Williams, DRL Formation et Conseil, Paris, France

Key Features:

• Ideal for both self study and classroom use;

• Features a variety of exercise types and covers a wide range of topics to ensure full understanding and language development;

• The Phrase Bank consists of phrases organised functionally, which students can use to construct more effective emails in class and at work;

• Students deal with both formal and informal emails and learn to switch appropriately between the two mediums.