This new edition of Highly Recommended has been completely revised to take account of innovations and changing practices within the sector.

Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.

• Topics reflect real-life situations;

• Structured speaking activity at the end of each unit;

• Clear focus on key functional language and topic-related vocabulary;

• Language review sections with additional explanations and 'Test yourself' exercises for consolidation;

• 'Glossary' and 'More words to use' help develop specialist vocabulary.